Privacy Policy

Encryption:
Tikky uses SSL/TLS encryption to secure all transactions. This ensures that any data exchanged between you and our platform is encrypted, preventing unauthorized access during transmission.

Fraud Detection:
We have implemented sophisticated fraud detection systems designed to identify and prevent fraudulent activities. These systems are constantly updated to address new threats, keeping your transactions safe and secure.

Responsibility:
Maintaining security is a shared responsibility. While Tikky ensures that our platform is secure, merchants are also expected to adhere to best practices in protecting their data and their customers’ information.

Usage Restrictions

Transaction Types:
Tikky specifies the types of transactions that are allowed and prohibited on our platform. This ensures that all activities are legitimate and within legal boundaries.

Limits:
There may be caps on transaction amounts or the frequency of transactions to prevent misuse of the platform. These limits are communicated clearly and can be tailored to your needs.

Termination Conditions

Termination Rights:
Both you and Tikky have the right to terminate the agreement under certain conditions. Reasons for termination may include breach of terms, non-payment, or other violations. Either party can end the agreement with or without cause, and will be given notice if required.

Post-Termination:
Upon termination, Tikky will handle any remaining funds and data in accordance with our policies. Your data will be securely stored or deleted, and any remaining transactions will be processed.

Dispute Resolution

Process:
Tikky provides a structured process for resolving disputes between users and our platform. This includes steps like mediation, arbitration, or legal action, depending on the nature of the dispute.

Jurisdiction:
Disputes will be resolved under the legal jurisdiction specified in our agreement, typically within the region where Tikky operates or as otherwise agreed.

Service Level Agreements (SLAs)

Uptime:
Tikky guarantees a high level of service availability, with specific uptime percentages outlined in our SLAs. In the event of any downtime, we commit to resolving issues promptly to minimize disruptions.

Support:
Our SLAs include details on the level of customer support you can expect. This covers response times, support channels (such as email, chat, or phone), and the availability of maintenance services.

Liabilities and Indemnities

Limitations:
Tikky’s liability is limited to the extent permitted by law. This means that while we strive to provide excellent service, certain risks remain the responsibility of the user.

Indemnification:
Tikky protects you against certain third-party claims. This means that in the event of a legal dispute involving a third party, Tikky may cover certain costs or damages, depending on the situation.

Termination

We may terminate or suspend your access to Tikky’s services at any time, with or without cause or notice, effective immediately. If you wish to terminate your agreement or Tikky account, simply stop using our services. All provisions of the agreement that should survive termination, such as ownership, warranty disclaimers, indemnity, and limitations of liability, will remain in effect.

Disclaimer

Tikky’s services are provided on an “AS IS” and “AS AVAILABLE” basis. Tikky and its suppliers disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our services will be error-free or uninterrupted. You understand that you use our services at your own risk.

Jurisdiction and Applicable Law

Unless otherwise specified by law, the agreement and any use of Tikky’s services are governed by the laws of India. Any disputes will be resolved in the state and federal courts located in India.

Changes

Tikky reserves the right to modify or replace these terms at any time at our discretion. If we make significant changes, we will notify you by posting on our website or via email before the changes take effect. You will have at least 30 days’ notice before any changes become effective. If you disagree with the changes, stop using our services within the notice period or after the changes take effect. Continued use of our services indicates acceptance of the new terms.

Contact Us

For questions about these terms, please contact us at support@tikky.com.